Returns & Exchanges
At Afends, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return window for all full-priced items. Whether you need a different size or a store credit, our process is designed to be as eco-friendly and straightforward as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Return Option
Select whether you would like a size exchange, a store credit, or a refund to your original payment method.
Pack and Label
Securely pack your items in their original compostable packaging and attach the prepaid shipping label provided via the portal.
Drop Off and Track
Drop your package at any authorized postal location and keep your tracking number handy while we process your request within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing